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HVAC technician in a navy uniform shaking hands with a smiling homeowner outside a suburban home on a sunny day

This privacy statement was last changed on September 29, 2026, last checked on September 29, 2026, and applies to citizens and legal permanent residents of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://carlriedell.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. How we respond to Do Not Track signals & Global Privacy Control

Our website does not respond to and does not support the Do Not Track (DNT) header request field.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage. 

We have concluded a data processing agreement with Google.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

9.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may object to the processing.
  3. You may request an overview, in a commonly used format, of the data we process about you.
  4. You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
  5. You may appeal our decision whenever we refuse to take action on a request and submit a complaint with the competent authority if your appeal is denied.

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Carl F. Riedell & Son
778 Main Street, Osterville, MA 2655

United States
Website: https://carlriedell.com
Email: mia@ex.comcarlriedell.com

Excellent rating
Based on 1027 reviews
Google star 1Google star 2Google star 3Google star 4Google star 5
Google star 1Google star 2Google star 3Google star 4Google star 5
Have used Riedell for many years. They have replaced my heating unit, installed and serviced my water filter and general plumbing. Always professional and the job is done properly. Thank you Carl Riedell.
Bill Wolf profile picture
Bill Wolf
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Katy profile picture
Katy
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Glen and Matt were great — they knew exactly what was wrong with my outdoor shower and had it fixed in minutes. Super friendly and helpful.
James Fornshell profile picture
James Fornshell
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional and courteous service for many years!
Rebecca Anderson profile picture
Rebecca Anderson
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Jean Kane profile picture
Jean Kane
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
very professional people and knowledgeable for our water system, I just want to say you sent the most polite young man we have met in a very long time he is a great asset to your business
Carol Casey profile picture
Carol Casey
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
These guys are just great. Punctual, professional and really nice.
Allison H profile picture
Allison H
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
The guys and gals are always pleasant to deal with.
Bryan Bourbeau profile picture
Bryan Bourbeau
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Amazingly prompt, efficient and polite heating service today. Highly recommend this company and have stuck with them for 20 yrs!
Nancy Barnett profile picture
Nancy Barnett
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Owen did a great job changing out our water filtration media. Very professional and efficient. Thank you.
Klaire Shaw profile picture
Klaire Shaw
2 days ago

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